Cancellation and Refund Policy
Refund Policy
If you’re not satisfied with a subscription plan you've purchased, SEOSpade offers refunds on certain plans. Please review this policy before purchasing any plan to understand our refund process.
Returns
Weekly Subscribers: Weekly plans, both renewable and non-renewable, are non-refundable.
Monthly Subscribers: You can request a refund within 15 days of purchase if a large portion of your queries remain unused. Refunds won’t be available after 15 days, even if the package is unused.
Refund Process
To request a refund, contact us through our Contact Us form. Our team will check the usage on your plan and notify you if it qualifies for a refund. Refunds are typically processed within 5-7 business days.
Non-Refundable Items
Special offers and discounted plans
Non-renewable plans
Add-ons
Refund Payment
Refunds will be issued through the same payment method used for the original purchase, with bank charges deducted from the refund amount.
Manual Cancellation
You can cancel your subscription anytime:
Through your profile settings.
By contacting us via the email (cancellations through support may take 2-3 business days to process).
Cancellation of Service
SEO Spade reserves the right to cancel subscriptions under certain conditions, including:
Violating terms and conditions.
Misuse of tools or services.
Requests from law enforcement due to misuse or harmful actions.
3-Day Money-Back Guarantee
We offer a 3-day money-back guarantee for new users on premium plans. If you’re unsatisfied, contact our support within 3 days of purchase for a full refund. This guarantee doesn’t apply to the Basic Plan or returning subscribers.
Note: We may update our refund policy without notice, so please check back for updates before purchasing any plan.